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Return Materials Authorization
RMA form for returning a unit for repair
- Please fill out the following form before sending a unit for repair, this way we
will be able to serve you better and quicker
- Please use a new form for each additional unit, do not group additional units onto
the
- one form
- After clicking on "Request RMA number" we will receive your details. Our support
staff will then send you an email to the address completed below containing the RMA
number
- Upon receipt of your RMA number, please return the unit directly to the factory by
courier such as Fedex or UPS, to:Applied Kilovolts Ltd, Woods Way, Goring by Sea,
West Sussex, BN12 4QY, UK
- Please use the original packaging or appropriate packaging for the weight of units
being returned, in order to prevent further damage
- Please mark the RMA number clearly on 3 sides of the box
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